Meet the demand of assistance providers while obtaining the satisfaction of members.
Construct, maintain and develop a strategic network of good quality Private Hospitals distributed by levels of care and integrate a panel of services.
Maintain a constant level of pro and reactivity.
Set up the necessary traceability tools in order to improve the quality of the services by corrective action.
Be a human platform, reliable, with a clear and watchful management of the conditions of health care assistance.
About us
Ax Asistencia, is a management platform of the International Health Care and logistics in Dominican Republic, Cuba and Haiti and we’re partners with insurance companies.
With 14 years of experience we are a recognized company and still improve our services to better serve all involved.
We organize and manage in a quick and serious way the health assistance and logistics of expatriate patients and travelers who subscribe to an insurance policy.
Our vision
To be recognized by the various actors involved in the industry in medical and travel assistance, as a leading and reliable company in the provision of services to travelers in our areas of intervention.
Our mission
To become the world's leading management platform in medical and logistics assistance 24 hours a day, 365 days a year in our areas of intervention, through the maintenance and permanent updating of a solid and reliable network of clients and suppliers for the benefit of policyholders. .
Our values
Reactivity, proactivity, transparency, integrity, efficiency, commitment, experience, constant updating of our network.
Our philosophy
We facilitate human relations between the host country, the insurance, the patient and health structures for the well-being of the patient.
Pedro José Simon
Erika Polanco
Our services
Medical tourism
It is about providing patients around the globe with high-quality and affordable medical care options. As with many travel-related industries, it came to a standstill during the pandemic but is now experiencing rapid growth again and offers exciting career opportunities for professionals in healthcare and hospitality.
In the Dominican Republic, we have reference hospitals throughout the Caribbean region, which have various specialties and treatments.
These hospitals maintain the highest quality standards of service delivery at an extremely reasonable cost. These reasons make the Dominican Republic one of the best options for health tourism.
Cost control
We control all the invoices and renegotiate them if necessary to stay at reasonable prices.
Some insurance companies have financial agreements with international medical groups
We work with local representatives of these structures to ask them to adjust their rates.
Anti fraud services
We also work on cases of suspected fraud at the request of insurance companies. In this sense, our team of investigators personally travels to the pertinent institutions in order to validate the entire file.
The important thing about this service is that we make a documentary report available to the insurance company, in which we establish the reality of the facts as well as our objective conclusions, which will allow them to have a useful tool when making a decision regarding to a claim for reimbursement or coverage.
We have presence in
Dominican Republic
Cuba
